Integrations
Ecommerce & POS

Handle transaction fees

2min

Handling transaction fees charged by website/POS transactions imported from sales integrations

Breww allows you to integrate with external sales platforms (such as Shopify, WooCommerce & Square). Breww gets data from these transactions, creates an order in Breww, and can then pass this on to your accountancy software. Any fees charged by the platform, for example, Square, Stripe and other payment processing fees, are all handled outside of Breww, and it is not possible to have the price that has been paid by the customer, minus the transaction fee, pushed to Breww.

Even though an external provider has charged for the transaction, the amount paid and the order value remain the same for both the customer and Breww. Therefore, Breww receives the correct amount for the order for a specific customer. If the fee had been deducted, then the order would be considered by Breww as Part-paid.

However, there are a couple of methods to handle this:

  1. You could allow payments to be pushed from the external platform to Breww and then onto your accountancy software. In order to account for the transaction fees, you will then want to manually assign invoices raised by your sales platform or payment provider to your accountancy software to reconcile the amount charged to you.
  2. If your external platform has a direct integration with your accounting software, you may choose to use this option (if it doesn't, you'll need to use the previous method suggested). You can change your Breww settings by heading to your integration's configuration and changing the option labelled as Would you like imported payments to be uploaded to your accountancy provider? to No. This will stop all payments from being uploaded to your accounting software. Instead, you may be able enable an integration outside of Breww between your sales/payment provider and accountancy software, meaning payments will now be uploaded directly from their rather than through Breww. Breww will continue recognising that orders have come in and have been paid and will still upload invoices, but it will stop pushing payments to your accounts. You will then need to manually reconcile the payment received through the external platform to your invoices in your accountancy platform.

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